I commend the professionalism and quality customer-focused services rendered by Ricardo and Cornel. They exceeded my expectations, displayed an overall professional image, were polished, and clearly conveyed what services would be completed in accordance with contract agreement. They worked as an efficient team, were focused, worked with precision and diligence, and were methodical and conscious about the quality of their work. They were 100% focused on mission efficiency.
Both days, they arrived on-time, and once the overall project was finished, they fully explained in details (through a "walk-through briefing), proper care instructions and tips to ensure sustainability, etc. Afterwards, they explained warranty and encouraged me to follow-up if any questions and/or concerns arrived, and the final payment process was smooth and swift.
The Company is fortunate to have such talented and dedicated staff members in Ricardo and Cornel. My recommendation is...continue to hire talent like these two, who emulate professionalism. I hope their talents are appreciated, that they are approximately compensated, and also adequately rewarding based on performance. Surely you do not want to lose these two. I'm grateful to Ricardo. Cornel, and along with Robert.
Much appreciation...and my kitchen looks 100% improved.